Especially nowadays, customers / patients / clients are often very impatient when they say on the phone: “Please wait, … please hold the line, …”. Likewise, a “Please speak after the signal tone, …” often causes the handset to be hung up because you cannot be helped quickly enough. This is where our “virtual secretariat” comes into game. We pick up for you and, with a friendly telephone voice, are the first contact for your customers / patients / clients. If necessary, we can also provide information by telephone or make appointments – tailored to your needs.